Are you running a home repair company that
provides all types of repair services for clients? If your company involves
having many on-site technicians who make house calls, then you should
definitely invest in a good employee location tracking software. Before we take a deep look at the benefits of
using the field service tracking
software, let’s understand the basics first.
This mobile based software application can
be easily downloaded to a Smartphone and used anytime anywhere. The platform is
generally cloud or server based and can be accessed from anywhere. The
application in the Smartphone uses GPS (Global Positioning System) to
accurately track the location. In layman’s language, you will be able to keep
track of your field agent’s movements from the comfort of your office. Doesn’t
it sound convenient? Yes, it is not only easy to operate, but also gives you
real time updates on your employee’s location.
Let’s see how it works! Simple, just create
an account with the GPS location service provider to get access to the
platform. Then download the software application and install it in a Smartphone
that you give your employees. Request your technicians to carry this Smartphone
with them when they go on house calls. Their location is constantly tracked by
the GPS tracker.
So, wondering how this employee location
tracking software can help your company? There are many benefits in using this field
service tracking software. First and foremost, this software helps improve
productivity and performance. As the employees know that they are continuously
under the radar, they will not dally over travel and tasks and reach the spot
on time. The time they spend in the client’s house during the repairs and
services will also be tracked by the GPS tracker. The manager with his/her
experience will be able to judge the time spent on each servicing call. With
this exact information, the manager will be able to find out if the technicians
are doing their work properly or simply wasting time and effort.
There’s another reason why this employee
location tracking software is beneficial for home servicing companies.
In most cases, customers have urgent requirements and will expect a technician
to immediately come to their place and do the repair works. As soon as the
company gets a service call, the manager can effortlessly locate the technician
closest to the locality and send him there. So, the problem is dealt with
quickly and efficiently.
In more ways than one, the field
service tracking software proves to be useful for home servicing
companies.
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