How to Choose the Best Field Service Tracking Software

If you’re a business that deals with customer complaints, sales calls or demo calls, then you would have definitely heard of the benefits of using a field service tracking software. This GPS-dependent tracking software not only helps improve your employee productivity, but also increases your return on investment. Catering to his niche market, numerous developers have now come up with different models of vehicle tracking systems in India. With so many different employee tracking software programs available in the market, it becomes difficult to choose one that meets all the requirements.

What are the basic features that you should look out for when you’re choosing a field service tracking software for your company?

Easy to Use

From top management to ground level employees, everyone is going to be using the tracking system. So, the application should have a user-friendly interface and should be easy to navigate. Moreover, it should be simple enough even for a non-technical person to use and detailed enough to give you comprehensive reports.

Round-the-Clock Coverage

The software should give you complete and live coverage of the employee movement. The dashboard of the employee field service tracking software should provide complete details about the employee location now and in the past. The logs maintained by the software should be comprehensive and allow the admin to generate reports regarding the field agents’ productivity.

Easy-to-Operate Devices

Most of the employee tracking programs is android based and designed to be used in Smartphones and tablets. So, you should ensure that your service provider gives you a compatible device that will run the application. When you’re getting the device, ensure that it has a good battery life, so that your employees don’t complain that they were not able to file reports or check updates because the battery died. Also many service providers offer phones that only work as GPS trackers and not as mobile phones, so you don’t have to worry about employees using company property for personal purposes.

Corporate Assistance

When you’re looking for a service provider who is offering vehicle tracking system in India, you should also check if they provide assistance and maintenance services. The company should not only provide the required devices and software, but also help you with the setup, deployment and maintenance.

If you’re able to find a vehicle tracking system in India that fulfils all these criteria, then you can make a wise investment and reap great benefits in ROI and enhanced employee productivity.