Online shopping is a rage these days with many e-commerce outlets vying
with each other by providing deeper discounts and larger deals. Many people go
online shopping as it is not only affordable and convenient, but also because
they don’t have to worry about carrying their purchase back home. The online
store and vendor deliver the purchased product right to the doorstep on the
right time. If you too want to compete in this virtual shopping market, then
you should definitely make sure that your product delivery happens on time and
in a safe manner. The GPS vehicle
tracking system in India has allowed online retailers
to provide regular updates and tracking status of their purchase.
When an online shopper makes a purchase, he/she is immediately sent a
message and a mail regarding the purchase and the shipment details. This is
because the movement of the product from the warehouse to the customer’s house
is continually tracked using a GPS tracking device. When the product is packed
and shipped out of the warehouse, a message alert is sent to the customer. Then
whenever the product reaches the dispatch spot or the stopover points, the
customer is updated about the location of the product. When the truck carrying
the product starts from the initial point and till it reaches the dispatch
centre in India, a GPS vehicle tracking system is used to
track the vehicle’s movement. So, if the customer contacts the customer care,
they will be able to immediately say the status of the product location and the
estimated time of delivery. When you give regular updates to your customers,
they will feel more confident about your online retail outlet. Plus, the
customer will be able to arrange for a person to be at home so that they can
collect the purchase. This will also reduce the number of returns due to door
lock.
It is during the last stage of delivery that you will be able to make
use of the employee GPS tracker. This tracking device will allow the
manager or administrator to track the movement of the delivery boys and
calculate the distance travelled by them each day. This employee GPS tracker will create reports of the distance travelled,
time taken to travel between addresses and other pertinent details for the
reference of the manager. So, the manager will be able to appraise the
employee’s performance and productivity.
On the whole, a GPS tracking device will not only allow you to create
better customer satisfaction, but also improve your delivery team’s
performance.
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